Why do we need to ask questions before quoting the segment?

Maybe, there are some customers complained that we ask too many questions before quoting the products, such as the diamond segments. But this is one of our pre-sale services, which is good for both sides.

There are mainly 3 reasons:

  1. To confirm the size of the diamond segments.
    1. What’s the diameter and thickness of the blade on which the segments used?
    2. What’s the size of the diamond segments you want?
  2. To confirm the formula of the diamond segments.
    1. What materials are supposed to be cut by the segments, granite, marble, concrete, or other stones?
    2. What’s the blade type on which the segment used on, single-blade, multi-blade?
    3. What’s the type of the cutting machine, bridge saw, single arm cutting machine?
    4. What’s the power of the motor, and the rpm?
  3. To confirm the price of the diamond segments.
    1. What’s the quantity?
    2. Do you need any customization?

Asking these essential questions before quoting allows us to find exactly what our customers need while also offering a competitive price point, making it a win-win situation all around!

Are you a manufacturer or trading company?

We are a trading company that has established close business relationships with reliable diamond tools factories and related equipment manufacturers. We can find the most appropriate products for your needs and give you better services.

Do you provide OEM/ODM services?

Customization is becoming increasingly popular in the diamond tools industry as customers seek to personalize their tools. Some customers only need a slight change, such as a different painting color or logo (OEM). Others may need a totally new design of the whole tool (ODM). In some cases, the manufacturer chosen has not made the requested tool before, so customization is required.

OneStop Diamond Tools is your one-stop shop for all your OEM/ODM needs. We have years of experience producing custom-made products, and can customize items like function, color painting, logo printing, packing, and more to your specific needs. So no matter what situation you're in, we can provide you with the support you need.

Please let us know what you need and send us any relevant pictures or drawings. We will be happy to discuss the details with you and find the best solution for your needs. Custom orders may differ in price, MOQ, and lead time from regular orders, but we will be able to give you firm numbers after we review your specific requirements. Don't worry, our prices, minimums, and lead times are all very competitive. We specialize in custom orders and are confident that we can deliver a great product.

What's the MOQ (Minimum Order Quantity) of your product?

The minimum order quantity (MOQ) for each product is different and can be found on the specific product page. However, if you wish to customize any diamond tools or machines, please do not hesitate to contact us. We would be more than happy to provide a price quote, MOQ, and estimated lead time for your order. Thank you for your interest!

What payment methods do you accept?

We accept a variety of payment methods, including T/T, Paypal, Western Union, Alipay, and L/C. 100% payment is required before shipment.

What's the shipping terms of your products?

We suggest shipping small orders via Air Cargo or Express (DHL, FEDEX, UPS, TNT, etc.), and bulk orders via Air Cargo or Sea Cargo. Our sales team will find the best transport mode based on the product's characteristics and your requirements for transport charge and duration.